Shipping Policy

Shipping Policy

LONE STAR MORINGA, LLC is committed to fast and reliable delivery throughout the United States and to select international destinations.

Shipping Locations

We proudly ship throughout the United States, including Alaska and Hawaii, as well as to: Canada United Kingdom Select European countries At this time, we do not ship to Australia, New Zealand, Brazil, or other international destinations not listed above.

Processing Time

All in-stock orders are processed and shipped within 24 hours of purchase, excluding Sundays and major holidays. Orders placed after business hours may be processed the following business day.

Shipping Carrier

All orders are shipped via UPS. Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your delivery.

Delivery Times

Delivery times vary depending on your location and the shipping method selected at checkout. United States: Typically 1 to 5 business days after shipment. International: Delivery times vary depending on destination, customs clearance, and local delivery services.

Shipping Rates

Shipping rates are calculated at checkout based on package weight, dimensions, and destination.

International Orders

International customers are responsible for all customs duties, VAT, import taxes, brokerage fees, and any other charges imposed by their country's customs authorities. These charges are not included in your purchase price or shipping cost and must be paid by the customer before delivery, if applicable. Customers are responsible for ensuring that moringa products may be legally imported into their country before placing an order. LONE STAR MORINGA, LLC is not responsible for delays, customs holds, refused deliveries, confiscated shipments, or additional charges resulting from customs inspections or local import regulations. If an international shipment is refused because customs duties, taxes, or other import charges are not paid, or because import regulations prohibit delivery, shipping charges and any return shipping or carrier fees incurred may be deducted from any applicable refund.

Order Accuracy

Please verify that your shipping address is correct before placing your order. LONE STAR MORINGA, LLC is not responsible for delays, returned shipments, or lost packages resulting from incorrect or incomplete address information provided by the customer.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us as soon as possible at Support@TexasLoneStarMoringa.com. We will work with UPS to resolve the issue as quickly as possible.

Contact

LONE STAR MORINGA, LLC
TexasLoneStarMoringa.com
Email: Support@TexasLoneStarMoringa.com